Are you looking to join a high-tech company and leverage your expertise in healthcare data? We’re NetDirector, an innovative technology company that solves complex data integration problems in the healthcare and mortgage banking industries. Our centralized data exchange empowers our clients, giving them the flexibility to connect, transmit, transform, and route data from disparate systems across their company, and their vendors allowing them to connect, transmit, transform, and route data from disparate systems across their company, vendors, and customers.
Learn More about this Open Position
Are you the next NetDirector team member? We’d love to hear from you!
Currently Hiring:
Integration Analyst
We are looking for a sharp, team-oriented, and highly motivated individual with 1 to 2 years’ experience in building/supporting healthcare data exchange interfaces. The ideal candidate will provide internal/external client support during implementation, system monitoring, problem analysis and resolution, technical assistance, and training for new accounts. This individual will work with our healthcare analysts’ team to complete technical configurations for new implementations.
Rather than relying on flashy demos or free trials, this individual understands how to sell “intangible” services — like IT or integration platforms — by building trust, translating complex solutions into business value, and creating alignment among multiple decision-makers.
This position will drive growth by owning the full sales cycle, cultivating relationships, and delivering long-term subscription and service contracts that support client success and operational efficiency.
The Job.
Qualifications.
What you will do in this position:
- Responsible for assisting in integrating clients into various EMR and healthcare applications to one another.
- Use NetDirector interface engine/data exchange to translate, transform, and deliver healthcare related messages over various transmission methods (LLP, web service, SFTP).
- Managing resolution of production technical issues for a distinct set of clients. Clients are system administrators and technical personnel who provide mission critical services via NetDirector to their organizations.
- Providing excellent client management inclusive of communications and responsive follow-through.
- Prioritizing numerous issues of varying severity and effectively managing the resolution of all issues within accepted service levels.
- Develops and maintains customer facing technical documents.
- Performs advanced problem solving and assistance on software applications and hardware systems for vendors and clients.
- Provides QA and maintenance support to internal & client IT departments and staff.
- Performs routine software monitoring and maintenance and assists in proper upkeep and utilization of systems.
- Performs miscellaneous job-related duties as assigned.
- Provides coordination of client accounts, provides follow-up and startup assistance for new customers.
Who you are:
- Working knowledge of integrations with EMR or other healthcare data storage systems
- XML, SOAP and RESTful Web services
- JSON, HL7, FHIR Message formats including CCD
- Advanced analytical and problem-solving skills
- At least 2 years’ experience with system analysis and support
- Strong customer service and follow up skills
- Proven ability to work independently and in a fast-paced multi-tasking environment
- Strong Microsoft Office skills
- Experience with writing and maintaining system documentation
- Strong presentation and verbal skills
- Knowledge of the Healthcare Industry (HL7) is mandatory
- Working knowledge of existing HL7 interface engines
- Project Management experience is a plus
Bonus Points.
Things we’d like to see:
- Database experience (MySQL)
- JavaScript development experience
- Technical requirements gathering and documentation
- Jira Experience
Benefits & Culture.
What we Offer:
- Company-subsidized medical, dental, and vision health insurance
- Paid time off (22 days your first year!)
- Company-paid life insurance coverage
- Disability Insurance
- Community Service Paid Time
- 401(k) match
- Employee Assistance Program
- Profit Sharing
- Tuition Reimbursement
At NetDirector, we encourage applicants of all backgrounds and identities to apply for roles that align with their interests and career trajectories. If you meet most of the qualifications above and see yourself in this role, we would love to talk to you!
Please note: all employment with NetDirector is contingent upon drug screening and background check.
Other Notes.
- No H1 Sponsorship or H1B transfers
- No relocation offered
- Must be local to the Tampa area
No agencies, please.