NetDirector is consistently working to achieve the highest possible standards in security and technology. As part of this process, 2020 has come with some significant improvements already, and a solid roadmap for further enhancements.

Data Center and Infrastructure Migration in Healthcare

We are rapidly approaching the completion of our data center migration for the remainder of our healthcare clients. This new infrastructure provides several major benefits including:

• Enhanced physical security and disaster resistance
• Increased transaction speeds thanks to the improved architecture
• More accessible support and a higher level of data service

We’re excited to have this project completed in the coming weeks, and we’re thankful to our customers who have already participated in the transition efforts.

Flash End-of-Life

Adobe announced back in 2017 that the use and support of Flash, one of the most common browser plug-ins used to deliver media and interactive content in web browsers throughout the last decade, was coming to an end. With the maturity and enhancement of HTML5 as well as the incorporation of major features into native web browser architecture, the need for plug-ins and helper apps has declined considerably, and Adobe has recognized that Flash is no longer a necessity in the age of the modern internet.

Recently, Adobe confirmed that the final day of support for Flash would be December 20th, 2020. After this, Adobe will no longer offer updates or support for their Flash plug-in.

NetDirector has proactively been working to move away from Flash in any new technologies developed since the announcement and is now working on finalizing the plans to move preexisting technologies (such as the Mortgage Banking Web App) off Flash in a complete redesign. We will continue to keep customers informed as changes progress, and as we look for feedback from customers on design, functionality, and more.

The Flash end-of-life plan does not affect healthcare customers.

We’re confident that this change will bring more modern design and increased ease-of-use without sacrificing the necessary functionality of the Web App, all before the Flash EOL plan goes into effect. If you have any questions about this transition, feel free to reach out to your integration analyst.

New Customer-Facing Technologies – Mortgage Banking Dashboard, HealthData Portal

In addition to the updates mentioned above, there are two new platforms coming to customers in the coming months.

The Mortgage Banking Dashboard is a stand-alone platform that allows users to track their integrations and transactions by volume, date, type, and more. With reporting options by the vendor, by transaction, for specific historical periods, and ranked by quantity, the powerful reporting tool will help firms and vendors in the Mortgage Banking industry to understand how they’re using their integration, which transactions may be problematic or causing failures, and more. The new MB Dashboard will be available for demonstration and preview at the MBA Conference in Orlando in late February, and we’ll be hosting a webinar on the Dashboard in the first week of March.

The new HealthData Portal will combine several key reporting and visibility tools into a customer-facing portal for healthcare clients who want the option for self-service and analysis. Included will be key reporting data on billable transactions, success/failure trend monitoring, and much more. Screenshots, videos, and previews will be available as early as late Q1/early Q2 2020.

For more information on any of NetDirector’s technology and future plans, reach out to your integration analyst today, or contact us by clicking here.